Frequently Asked Questions

How long does shipping take?

Orders are typically delivered within 6–12 business days.

What is your return policy?

We offer a 30-Day Comfort Guarantee. If you’re not satisfied, contact us within 30 days of receiving your order.

How do I track my order?

Use our Track Your Order page or contact support@trykaeva.com.

Does the cushion fit most chairs?

Yes. Kaeva is designed to fit most office chairs, car seats, and dining chairs.

How can I contact support?

Email us anytime at support@trykaeva.com.