Shipping policy

Shipping Policy

Thank you for shopping with Kaeva.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery time is up to 12 business days after your order has been processed. Shipping times are estimates and may vary depending on your location, carrier delays, weather, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Kaeva is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible. We'll work with the shipping carrier to help resolve the issue.

Contact

If you have any shipping questions, please contact us at:

Email: support@trykaeva.com